The lifespan of a luxury wig depends on several factors such as the Wig in question, the level of care and maintenance, and the frequency of use. With proper care and maintenance, Our luxury wigs should last you years! 

Don’t worry dear, We have a whole team waiting to assist you and will give you extensive support. Call us and we’ll guide you from choosing, buying, and wearing your first wig. All our wigs are ready to wear which makes things a bit easier! 

We recommend using gentle, wig-specific products and brushes to prevent damage to the Hair. It’s also important to store your wig properly when not in use and avoid exposing it to excessive heat or sun. You are more than welcome to check our social media for tutorials. 

For International shipping we use DHL and for local shipping we use GLS.

DHL is our choice for international shipping, however, delivery timeframes depend on the recipient’s country. Customs clearance, distance and local delivery infrastructure are all factors that can affect shipping duration. As each destination country has its own estimated delivery time, our team works hard to provide the best possible shipping experience to our customers.

All orders take between 3-7 business days to prepare ( some wigs may have an extended waiting time).

We accept Paypal payments, Yoco Payments, VISA, Mastercard, Wire-transfer. For customers based in Mozambique, we offer M-Pesa, E-Mola & Conta Movel payment methods. 

Buying online it’s safe but there are security measures to consider, we never ask for your credit card details or any other personal and private information instead the one asked for shipping. always check if you are receiving email from a legit website, the email must end like this @fhairline.com example: sales@fhairline.com

To place an order on our website, simply browse our products, add items to your cart, and proceed to checkout. Fill in your shipping and payment information, and review your order before submitting it. You will receive an order confirmation email with the details of your purchase.

To cancel an order on our website, please contact our customer service team as soon as possible with your order details. We will assist you in cancelling your order and issuing a refund, if applicable. Please note that orders that have already been shipped cannot be cancelled, and our return policy may apply for such cases.

Having an account is mandatory to place an order on our website. 

Thank you for your order. You will receive an email confirmation shortly. Once your order is prepared and shipped, we will send you a tracking code via email to monitor delivery progress. Please feel free to contact us if you have any further questions or concerns.